takabet 23 — Terms and Conditions

1. Definitions and Interpretations

Certain terms used in this document have specific meanings, which are clarified below.

1.1 "Platform"

"Platform" refers to the takabet 23 website, mobile application, and all associated digital services. This includes all content, features, and functionality provided through the website and app.

1.2 "User" or "You"

Any person registered on the takabet 23 platform is considered a "User". These terms apply fully to that person from the moment an account is created.

1.3 "Services"

Sports betting, online casino games, live casino, crash games, slots, and all other gaming and financial transaction facilities offered through takabet 23 are collectively referred to as "Services".

1.4 "Bonus"

Any promotional benefit, cashback, or additional balance provided to users by the platform is called a "Bonus", which is usable subject to specific conditions.

2. Scope and Applicability of Services

takabet 23 provides online sports betting and casino gaming services. The platform lets users place bets on cricket, football, and other sports, and also offers various gaming options including live casino, slots, and crash games.

These services are designed for users in Bangladesh and are accessible from within Bangladesh. Users are responsible for confirming that using these services is fully lawful from their location.

takabet 23 reserves the right to modify, suspend, or discontinue any part of its services at any time without prior notice. Temporary disruptions may occur due to technical maintenance or unforeseen circumstances.

3. Account Registration and Eligibility

3.1 Age Requirement

A minimum age of 21 is required to open an account and use services on takabet 23. Account registration by anyone under 21 is strictly prohibited. The platform may request proof of age at any time.

3.2 One Account Only

Each person may operate only one account. Opening multiple accounts under the same person's name, from the same device, or using the same payment method is strictly prohibited. In cases of suspicion, all associated accounts will be suspended.

3.3 Accuracy of Information

All information provided at registration — name, date of birth, mobile number, email — must be completely true and accurate. If an account is opened with false information, it may be cancelled at any time and the balance may be forfeited.

3.4 Registration on Behalf of a Third Party

Opening or operating an account on behalf of someone else is strictly prohibited. Each account may only be used by the account holder themselves.

4. Account Verification and Security

takabet 23 follows a Know Your Customer (KYC) process. Copies of a national identity card, passport, or other government-issued identity documents may be required for account verification. Withdrawals may be delayed if verification is not completed.

4.1 Password Security

Keeping your account password confidential is entirely your responsibility. Sharing login details with any third party is prohibited. If you suspect unauthorised access, notify the takabet 23 support team immediately.

4.2 Secure Connection

The platform uses SSL encryption to keep user data secure. However, users are advised to avoid logging in from public or unsecured networks.

For full details on how personal data is collected and used, please read our Privacy Policy, which fully explains how your data is stored and processed.

5. Deposit and Withdrawal Rules

5.1 Payment Methods

takabet 23 currently accepts bKash, Nagad, and Rocket for deposits and withdrawals. Rocket is the mobile wallet service of Dutch-Bangla Bank. Transactions through any method other than these three are not supported.

5.2 Minimum Limits

The minimum deposit amount across all payment methods is ৳500. The minimum withdrawal amount is ৳800. No transaction below the set limit will be processed.

5.3 Withdrawal Timeframe

Withdrawal requests are generally processed within 1 hour. However, additional time may be required if account verification is pending or if an unusual transaction is suspected.

5.4 Account Matching

The number and name of the payment method used for deposits must match the details registered on the account. Transactions made from a mobile number under a different name may be rejected.

6. Bonuses and Promotional Offers

A welcome bonus is available for new users on takabet 23. A 150% bonus applies on the first deposit, up to a maximum of ৳10,000. Before withdrawing this bonus, the bonus amount must be wagered 10 times.

6.1 Bonus Example

For example: depositing ৳1,000 gives a ৳1,500 bonus, bringing the total balance to ৳2,500. The wagering requirement on this bonus is: ৳1,500 × 10 = ৳15,000. Winnings from the bonus can only be withdrawn once this total wager amount has been completed.

6.2 General Bonus Terms

• One account is eligible for one welcome bonus.
• Bonus funds cannot be withdrawn directly; they become withdrawable only after the wagering requirement is completed.
• Bets placed using bonus balance count toward the wagering requirement.
• If attempts to use a bonus from multiple accounts or devices are detected, both accounts will be cancelled.
• The platform reserves the right to modify or cancel any promotion.

6.3 VIP Cashback

Regular users can receive weekly cashback through the VIP programme. Weekly cashback of 0.2% to 0.8% applies across five tiers from Bronze to Diamond. Cashback is calculated at the applicable rate on the net loss for the week.

7. Betting and Gaming Terms

7.1 Bet Acceptance

A bet is not considered accepted until it is fully confirmed. In the case of a bet left uncertain due to a system issue or disconnection, the platform's records will be considered final.

7.2 Cancellation and Refund

If a match is cancelled, postponed, or moved, the stake of the related bet will be refunded. However, if the result of the event has already been determined, the bet remains valid.

7.3 Maximum Win Limit

takabet 23 may set a maximum win amount per transaction for specific events or game categories. The applicable limit will be displayed on the relevant game or betting market.

7.4 Technical Errors

If an abnormal result or payout occurs due to a software bug, data error, or technical issue, takabet 23 reserves the right to cancel that transaction. Taking advantage of a system error will be treated as a prohibited activity.

8. Prohibited Activities

Any of the activities listed below are strictly prohibited and may result in account cancellation and balance forfeiture:

• Creating or operating more than one account.
• Abusing bonus benefits or attempting to artificially fulfil wagering requirements.
• Attempting to access or use another person's account.
• Money laundering or illegal financial transactions.
• Match fixing or account sharing (each account is for one person only).
• Using automated bots or scripts for betting or gaming.
• Attempting to intrude into the platform's technical systems.
• Disturbing or harassing other users.

9. Account Suspension and Closure

9.1 Platform Rights

takabet 23 reserves the right to suspend or permanently close any account at any time, for any reason, without prior notice, particularly in cases of breach of these terms.

9.2 Closure by the User

If you wish to close your account yourself, contact the support team via 24/7 live chat or email. Our support team provides service in both Bengali and English.

9.3 Balance After Closure

Any valid balance remaining at the time of account closure — excluding any bonus portion — will be returned to the registered payment method, unless the account was cancelled due to prohibited activity.

For more information on self-exclusion or setting gaming limits for responsible gaming, visit our Responsible Gaming page, which describes all the ways to keep yourself protected.

10. Limitation of Liability

takabet 23 is not responsible for any financial loss a user incurs from gaming or betting. All betting and gaming activity is carried out at the user's own risk.

The platform is not responsible for the quality of services provided by third-party game providers, technical errors, or game results. takabet 23 will not be liable for any loss caused by internet disconnection or device issues.

To the extent permitted by applicable law, takabet 23 will not be liable for indirect, incidental, or consequential damages. However, liability will apply in cases of problems caused directly by the platform's own negligence.

11. Dispute Resolution

11.1 Complaints Process

For any dispute or complaint, first contact the takabet 23 customer service team via 24/7 live chat or email. When submitting a complaint, clearly state your account ID, date, time, and a description of the issue.

11.2 Review Timeframe

All complaints will be reviewed properly. The review time may vary depending on complexity. The support team may request additional information needed to resolve the issue.

11.3 Final Decision

The decision given after the complaints process will be binding on both parties. For general questions or information about services, you may find answers in our FAQ section.

12. Changes to Terms

takabet 23 reserves the right to amend these terms and conditions at any time. For significant changes, users will be informed via their registered email or through a notification on the platform.

If you continue using the platform after any changes, you will be considered to have accepted the updated terms. It is therefore recommended that you visit this page regularly.

These terms will be interpreted in accordance with the applicable laws of Bangladesh. For more information about takabet 23 and to learn about the platform's goals and values, please read our About Us page.